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Over 150

Years of combined experience!

Our story

All about FMS Integrated Building Services 

FMS Group established in 2003, we operate in the diverse support services sector, providing multi-disciplinary facilities management services on short, medium and long-term contracts.  We are highly successful and enjoy continued growth as a result of repeat business from an expanding cohort of satisfied customers.  We are in an industry leading position, capable of delivering a wide range of services nationally. 

Our core business is commercial property maintenance, PPM and Reactive services, plus HVAC installation services to both public and private sectors across a full range of market sectors. We are a customer driven business, supported by the adoption of partnering principles and the concept of best value.  Success has come from an unfailing delivery of the high levels of support and customer care for our client’s demand. At FMS we believe reliability comes as standard.

Our Market Sector Experience

We work with clients covering a wide variety of market Sectors meaning that we are the right people for the job regardless of the business you work. We have you covered locally, regionally and Nationwide.
Manufacturing facility

Manufacturing

Hotel Lobby

Leisure & hospitality

surgery

Medical

Airplane hangar

Aerospace

Supermarket

Retail

Find us here

15 The courtyard, Gorsey Lane, 
B46 1JA, Birmingham

On call 24/7/365

We offer our contracted clients 
availibility every hour of the day
helping you resolve your issues 
efficiently giving you the
peace of mind you need!

8am - 5pm

For enquiries feel free to call us 
during our office hours. We are open 
from Monday - Friday | 8am - 5pm.
0330 174 1793
helpdesk@fmservicesuk.com

Looking for a new FM partner?

The difference is in the detail when it comes to choosing the right FM partner
All too often companies make rush decisions when selecting a new FM partner, usually after a number of bad experiences with their incumbent provider.
The contract failure can be due to several factors:

    • Poor communication between both parties, is usually the number one cause.

    • No SLA or KPI’s in the contract.

    • A long line of poor performance by the incumbent contractor.

    • A lack of partner contract review meetings.

    • Not allowing enough time for the tendering process.

    • At the time of tendering a comprehensive asset list was not available.

    • Past maintenance records were not made available.

    • A weak tendering process led to the wrong FM partner being selected in the first place.

When FMS engages with a new business, we believe the partnership should be a ‘Good Fit’ for both parties otherwise we could act on insufficient information and make assumptions which may lead to issues later in the relationship.

The FMS process for ensuring a ‘good fit’:
    1. A face-to-face site meeting, the way to start a relationship.
    2. Explore what was and wasn’t working with the incumbent FM provider and what the mobilisation plan consisted of.
    3. Ensure that the capabilities of FMS meet with the expectations of the client.
    4. Discuss the main deciding factors in choosing a new FM provider.
    5. Check if FMS are geographically compatible, especially important if a multi-site organisation.
    6. Establish if a comprehensive asset list or O&M Manual and past service records are available.
    7. Discuss if any TUPE involved.
    8. Explore if a mutual appreciation exists regarding the importance of SFG20 for PPM contracts.
    9. If there is a ‘Good Fit’ agree next steps and collaboratively agree a communication strategy.

Our Accreditations

updated accreditation